Privacy Policy
Effective Date: 8/1/2025
AAA Electrical Contractors, Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, and safeguard your information when you interact with us, including through our website (aaaele.com), phone communications, and SMS text messaging services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, email address, and service-related details.
- Service Information: Work order history, appointment details, billing and payment records.
- SMS Enrollment: Phone numbers and customer consent status for SMS notifications.
- Website Information: Data collected automatically such as IP address, browser type, and device information.
2. How We Use Your Information
We use your information to:
- Schedule and manage service appointments.
- Provide billing and payment notifications.
- Dispatch updates, job status updates, and completion surveys.
- Communicate with you about your account or requested services.
- Improve our website, services, and customer support.
We do not sell or share your personal information with third parties for marketing or promotional purposes.
3. SMS Communications & Customer Consent
AAA Electrical Contractors, Inc. will collect verbal opt-ins from customers. Customers may opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at their location or during a phone call initiated by the customer.
When providing your phone number, you will be informed that:
- You may receive recurring text messages related to your services.
- Message and data rates may apply.
- Message frequency may vary.
- You can text HELP for support.
- You can text STOP at any time to unsubscribe.
Your phone number will only be used for company-related communications and will not be shared with third parties for marketing or promotional purposes.
4. Data Security
We implement industry-standard safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no electronic transmission or storage is 100% secure.
5. Your Rights
You have the right to:
- Request a copy of the personal information we hold about you.
- Request corrections to inaccurate or incomplete information.
- Withdraw consent for SMS communications at any time by texting STOP.
6. Third-Party Services
Our website may link to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
8. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us:
AAA Electrical Contractors, Inc.
6636 Industrial Ave
Port Richey, FL 34668
Email: info@aaaele.com
Phone: (727) 847-2357